Frequently
Asked
Questions

Our delivery fees vary depending on the location and urgency of the order. You’ll see the exact delivery cost at checkout based on the recipient’s address.

Yes, you can pre-book your delivery for a preferred date and time window during checkout. We recommend placing orders in advance for special occasions.

We deliver throughout Edmonton and to surrounding areas. If you’re unsure whether your location is covered, please contact us for confirmation.

Unlike courier apps, our delivery includes careful handling of delicate floral arrangements by trained staff, temperature control, and direct communication with the florist to ensure the bouquet arrives in perfect condition.

You can place an order online at florans.ca, through our Instagram or Facebook pages, by phone, or by visiting one of our physical stores in Edmonton. Simply choose your bouquet, enter the delivery details, and complete your payment. Our team is also happy to assist with custom orders and special requests through social media messaging.

Absolutely! We offer add-ons such as custom greeting cards, chocolates, candles, and other small gifts. You can select these during checkout or ask our team for recommendations.

Yes, we do deliver on Sundays and select holidays, especially for events like Mother’s Day, Valentine’s Day, and weddings. Sunday delivery hours may be limited, so we recommend placing your order in advance.

Florans is a local floral brand known for its elegant designs, premium-quality flowers, and dependable service. We photograph each bouquet before delivery and send it to you for approval — ensuring every detail matches your expectations. This process applies to all orders, with the exception of peak holidays when high volume may limit our ability to send photos in advance. Every order is created with care, attention to detail, and a deep respect for the meaning behind your occasion.

Yes, we offer same-day flower delivery within Edmonton and surrounding areas. On weekdays, orders must be placed by 6:00 PM, and on Sundays or holidays — by 4:00 PM. For urgent or last-minute requests, please call us directly, and we’ll do our best to assist you.